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Showing posts with the label failure

How to identify and resolve the Azure VMs OS Blue Screen Issues after Windows Updates Failures

Issue : While trying to connect VM and seeing blue screen. This is happing after windows updates failures. Overview :  Blue screens are generally caused by problems with our computer’s hardware or drivers related. Sometimes, they can be caused by issues with Windows kernel or other registry entries mismatches.  When a blue screen occurs, Windows automatically creates a “minidump” such as memory dump file that contains information about the crash and saves it to our disk. We can view information about these minidumps to help identify the cause of the blue screen. Root Cause Analysis: After going through memory dump file in detailed, I came to know that few registry entries got replaced by recent windows updates failures, hence OS is not able to load with existing system boot entries and it’s causes the OS failures. How to fix the issues and start the  VM successfully: Since this is the VM and we can’t login with safe mode /network mode to trouble shoot the issues. We have ...